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How do I make a Reservation?
Contact us at (305) 351-6006, or email us at rent@JumpAndParty.net. All reservations with Jump & Party require a Non-Refundable deposit in advance of the event, $50 for orders less than $200 and $100 otherwise. If you need to cancel the event, the deposit will be applicable for future reservations, but it will not be refunded. The day of the event you will be required to read and sign our Rental Agreement and Liability Waiver.
How far in advance do I need to make a reservation?
As soon as possible. This will insure the right time/date and moonbounce theme for your party. It is not unusual for Jump & Party Customers to book weeks and even months in advance
When and how do I make the payment?
We accept credit card payments. All payments are due before setting up your event. Payments can be made in Cash preferably although we also accept Visa and MasterCard. Checks will only be accepted for deposits and when the payment is made at least 3 days before your event. We also acept payments via Google checkout. We cannot accept payments by check the day of the event.
Do you charge tax?
Yes. We are required to charge FL sales tax for all rentals.
What does ALL DAY RENTAL mean?
All Day Rental means that you keep the units for at least 4 hours. However, if you wish to keep the inflatable for additional time please contact us.
Is supervision provided in the cost of the rental?
Each inflatable requires one supervisor. For public parties, we provide supervision for a fee. For your home party we will require you to read, understand, and sign a liability waiver stipulating all the safety rules and guidelines to be followed. Then you may provide your own adult supervision. We will gladly accommodate you with supervision for an additional fee if required.
Are setup and pick up included in the rental fee?
Yes. Setup and pick-up are included in the package rental price. We will arrive at least 30 minutes before your party to setup. The rental units will be picked up within 1 hour of the end of
your reserved time. Let us know if an exact pick-up time is needed at the time you reserve the items.

How long does the Setup take?

It will take approximately 15-30 minutes to set up an inflatable, inspect it for safety, check operation, and to go over with you the contract/safety guidelines. If you need a complete package we will coordinate with you the best time for both of us to setup the event before your invitees arrive. If no electricity is available a generator can be rented for an additional fee.
Do you deliver for free?
Delivery is free in some areas of Kendall. A Delivery charge based on distance will be charged otherwise. Each inflatable or any other items will be delivered anywhere from 30 minutes to 2 hours before your event. Check with us so we can agree on the best time to setup the event.
What area is needed to setup a bounce house?
Ideally, we need a flat surface, preferably grass. The area must be clear of stones and sharp objects. They can also be setup on cement or in large indoor areas such as halls. The area size will depend on which inflatable you rent. Ask for dimensions when you call. There must be access to a 110-volt electrical outlet. If your party is in a park where there is no electricity, then we will provide a generator for an additional fee.
What happens if I book a package and it rains?
We understand that this can certainly happen. We will accept the cancellation in that case. But, once we set the bounce house up at your event, the charges will apply. If rain or heavy winds arrive, you need to abandon the inflatable as quickly and safely as possible. It is very important to dry inside of unit with towels before resuming use.
What happens if an inflatable gets damaged?
If the inflatable or any other items become damaged while in operation, help all users exit the inflatable, stop using the damaged items and contact us immediately. Do not attempt to continue operation of the equipments until you speak with one of our associates.
Do you have insurance?
Yes. We carry Public Liability Insurance
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